Help Center


About Dimensions

Who Are We?


How Does the Diffuser Work?

How Does the Plug-in Work?

How Long Do the Refills Last?

Will the Refills Work With Other Devices?

Will There Be Instructions?

What Are the Essential Oils Included in Dimensions?

What’s the Difference Between the Diffuser and the Plug-in Products?

What Makes Dimensions Different from Other Diffusers?


When Can I Expect My Order (Within the U.S.)?

Can I Purchase More Than One Set at a Time?

How Much Does the Product Cost?


What Forms of Payment Do You Accept?

When Will My Credit Card Be Charged?


How Do I Create an Account?

How Do I Change My Password?


Where Do You Ship?

Do You Ship Worldwide?

How Much Does Shipping Cost?

When Will My Order Ship?

Can I Track My Order?

How Can I Change My Shipping Address?