We want to make sure that you are completely happy with your Dimensions experience.
If you want to return your item, please reach out to us using the following steps:
1. Click the Help widget in the bottom right-hand corner of our site
2. Input your name & email address
3. Select 'Returns' from the drop-down
4. Input the details of your request including your order number
5. Add any attachments that can help us resolve your request as fast as possible
Each customer is limited to one return or exchange per customer. Returns are only permitted on your first order. Returns will be accepted for all items that are in new condition with unopened packaging within 30 days of purchase. This policy only applies to items that are purchased through our website.